With customer specific service and maintenance models in place, innovative spare parts concepts, individual support and training, as well as managing the entire technical operation of the installation, the service-team assures short downtimes, highest operational reliability and maximum customer satisfaction.
Customer services
Our dedicated support team provides rapid response, technical assistance, and operational guidance to ensure maximum system availability and customer satisfaction.
Scheduled maintenance programs help prevent unexpected downtime, extend equipment lifespan, and ensure optimal system performance throughout its lifecycle.
We continuously analyze system performance and implement improvements that increase efficiency, throughput, and operational reliability.
We enhance existing automation systems with the latest technologies, improving performance, safety, and scalability while protecting previous investments.
Fast access to original spare parts ensures reduced downtime, reliable operation, and long-term system sustainability.
Our on-site specialists provide daily operational support, maintenance, and technical expertise to maximize productivity and system uptime.
Our dedicated support team provides rapid response, technical assistance, and operational guidance to ensure maximum system availability and customer satisfaction.
We provide tailored training programs for operators, maintenance teams, and managers to ensure safe, efficient, and confident system operation.
Customized SLA packages guarantee defined response times, priority support, and proactive service commitments aligned with your operational needs.
AFTER SALE SUPPORT
Technical Support
Peak Porter provides technical support for contract-covered system malfunctions through phone and remote access during the service hours specified in the agreement.
On-Call Availability
Peak Porter provides fast on-site technical support for unexpected issues, helping minimize downtime and maintain operational efficiency. During the warranty period, our expert team is available to respond quickly and ensure customer needs are addressed effectively.
Spare Parts
Peak Porter provides tailored spare parts packages including critical spare and wear components required for maintenance and repairs. By keeping essential parts—especially those with long lead times—readily available, we help minimize downtime and ensure continuous system operation.
Preventive Maintenance
Peak Porter’s preventive maintenance service helps keep your system operating at peak performance. Performed by experienced technicians, regular maintenance reduces the risk of failures, minimizes downtime, extends equipment lifespan, and supports higher productivity.
Preventive maintenance
Preventive maintenance service is performed by experienced technicians using specialized tools and equipment. This service helps preserve the optimal condition of your system, reduces the risk of equipment failures, and minimizes downtime. Regular maintenance can also extend the lifespan of your equipment and improve productivity.
Get In Touch With Us
7/24
08.00 – 17.30